We’re excited to have you on the new and improved platform! As with any upgrade, a few hiccups can happen, so here are some quick troubleshooting tips if things aren’t working quite right:
1. Refresh your browser
Sometimes a simple refresh does the trick. Try hitting the refresh button or pressing Ctrl + R (Windows) or Command + R (Mac).
2. Log out and log back in
A quick sign-out and sign-in can help your session sync up with the latest updates.
3. Clear your browser cache
Old data can sometimes get in the way of new features. Clearing your cache can help:
- On Chrome: Go to Settings > Privacy & Security > Clear browsing data
- Choose "Cached images and files" and click "Clear data"
Still stuck?
We’re here to help! Just reply to this email or reach out to our support team at support@omnidek.com